Client Services Intern, based in Austin, TX

Posted 2 years ago

Reporting Relationship: The position will report to the VP of Client Services

Salary: This position is unpaid for school credit or $20 per hour

Role: We are looking for a highly self-motivated advertising/marketing student to fill a paid client
services internship. This is a tremendous opportunity and offers exposure to content development
and production across all media. The ideal candidate will be a senior or recent graduate who is
reliable, professional, personable, and has a knack for getting stuff done.

You are a forward-thinking, communications-driven, leader with a digital curiosity focused ambitiously
on obtaining an agency Client Services role. You enjoy participating in a fast-moving environment and
working across agencies to align client objectives by applying strategy, aligning tactics, and crafting
effective messaging to drive client business performance.


  • Assist in day-to-day account management responsibilities such as reporting, ad trafficking, asset collection, creative brief development, managing creative iterations, securing client feedback/approvals, etc.
  • Responsible for pulling standard and custom media campaign performance reports
  • Collaborate with internal team to determine optimization tactics to continually improve client business performance
  • Attends client calls and collaborates with the Client Services team on documenting meeting recaps
  • Create campaign timelines and tracking, identify opportunities to create streamlined processes
  • Attend strategy/RFP meetings (or calls), observe team members during this process, working with the Client Services team to develop future campaign strategies based on previous campaign results
  • Coordinate meetings with internal/external stakeholders, organizing/collecting + formatting
  • data for presentations per Client Services direction, navigating and master internal tools
  • Collaborate with other interns on assigned projects, to be presented in front of peers and executives at the end of the program


  • Strong desire to learn along with a professional drive
  • Passion for Client Success, Account Management, Digital Media and Tech
  • Attending a university with a concentration in marketing, advertising or communication
  • Solid understanding of the different social networks
  • Excellent verbal and written communication skills, strong copywriting skills
  • Efficiency at Google and/or Microsoft Office functions (email, calendar, Dropbox, word, sheets, excel)
  • Experience with social media platforms,, Sprout Social, helpful but not required
  • 15-35 hour a week availability
  • Experience analyzing data from multiple sources and understanding how to use that information
  • Overwhelming desire to join a diverse team of smart, driven, energetic, positive, fun, committed teammates
  • Bonus: Salesforce, or similar CRM or project management system experience
  • Current enrollment in a related BS or Master’s university/college


If this sounds like a fit, email your resume and three writing samples to

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