Account Manager, Client Services

Posted 5 months ago

Reporting Relationship: The position will report to the CEO, eventually the Director, Client Services

Role: As an Account Manager at Unrivaled Group, you will be part of a talented team of specialists developing and implementing strategy for world-class sports teams, leagues, athletes, entertainment properties, and the brands that sponsor them.

You will play a key role as liaison between UNRIVALED Group and our clients; representing our clients’ brands, understanding their goals, serving as their partner and trusted thought leader, all while also supporting our processes and capabilities externally to the client.

You will work alongside smart and skilled people. You’ll have the opportunity to learn and grow within a creative and technically advanced team.

Responsibilities

  • Strong desire to learn along with professional drive
  • Be the main point of contact for one or more specific client accounts and maintain an excellent relationship
  • Collaborate with internal Project Managers and external Producers to manage agency projects from concept to finish, ensuring all agency deliverables are flawlessly executed
  • Partner with Data and Strategy team to collect, analyze and interpret existing business and consumer data and translate into opportunities
  • Establish budgets with your clients, be there for conflict resolutions, ensure timely deliverables, write creative briefs and approve payments to and from the client
  • Work with the UNRIVALED Group strategy, creative, digital, social, and media teams to ensure alignment between client’s goals and our own
  • Take ownership of contracts and contract renewals, and pursue new opportunities that benefit the client and our company

Requirements

  • Strong desire to learn along with professional drive
  • Be the main point of contact for one or more specific client accounts and maintain an excellent relationship
  • Collaborate with internal managers, manage coordinators and external vendors to manage agency projects from concept to finish, ensuring all agency deliverables are flawlessly executed
  • Partner with paid social and PR teammates to collect, analyze and interpret existing business and consumer data and translate into opportunities
  • Establish budgets with your clients, be there for conflict resolutions, ensure timely deliverables, write creative briefs and approve payments to and from the client
  • Work with the UNRIVALED Group strategy, creative, digital, social and media teams to ensure alignment between client’s goals and our own
  • Take ownership of contracts and contract renewals, and pursue new opportunities that benefit the client and our company
  • Work with the UG team. clients and potential clients to define project objectives set key performance metrics, and establish project approach
  • Act as an internal resource, championing our content / social / storytelling / digital innovation whenever possible
  •  Develop an understanding of current and potential client’s business environment and strategy and participate in meaningful strategic client activations on a daily basis
  • Select appropriate frameworks, tools, media and can build a strategic plan approach to solve client social media and strategic marketing problems
  • Manage, optimize and report on client strategic engagements as assigned
  • Assemble strategic insights (social and others as tasked by the team) into presentations for mid and C-Suite level clients
  • Have a clear understanding and be will to become proficient in social copywriting, strategy, measurement, media, entry-level Google Analytics, marketing, traditional media placement
  • Recommend and implement client optimizations, insights and strategic recommendations based on the data
  • Be able to participate in executive/expert interviews and client presentations, meetings, etc
  • Conduct and participate in research, stakeholder interviews, brainstorming sessions, and on digital projects conducting things like features and client development workshops
  • Keep abreast of emerging behaviors, technologies, and companies that are changing our client’s businesses
  • Contribute to business development and thought leadership activities for our clients, potential, and the agency

Interested?

If this sounds like a fit, email your resume to hello@unrivaledgroup.com

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